Shipping Information

What are the shipping rates?

• Items are usually shipped within 48 hours after your order is placed.
• Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.What's Included?
• Tracking information provided when available, usually within 48 hours of shipment.
• Please allow for extra delivery time. Delivery to a residence anywhere in the contiguous 48 states within 5 to 10 business days.Shipping Times
• Most of our orders are shipped within 24-48 hours.
• Most of our orders arrive within 5 - 10 business days. For larger items, Please allow up to 15 business days for your item to arrive.
• We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.

Do you ship internationally?
We can only accept US orders on our web site. For international orders, please call 1-401-330-0099. Additional shipping charges for international orders may apply.

Has it been 10 business days since your order was confirmed?
NO : Please wait the 10 business day period prior to contacting us.
YES : Please contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-401-330-0099

An item is missing from my order?
Most of our products are shipped from our Rhode Island warehouse. However, there are times that our products have multiple boxes shipped sperately.
If you believe that an item is missing from your shipment:

• You must provide us with a valid bill to and ship to phone number when placing your order, in case carriers will need to schedule the delivery with you.
• Please verify that the missing item is identified on the receipt. Please note, only items shipped are printed on the packing list and charged on your credit card.
• If an item in your order is not in stock, we will notify you via email on the backorder.
  I received the wrong product
• If you have received the wrong product, please contact us immediately at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-401-330-0099.

Billing & Payment
 

What payment methods do you accept?
We accept checks, money orders, or Paypal.

When will I be charged?
Holistic Hope will bill you when your products are ordered.

If you believe that we shipped and charged your credit card and a product is missing, please contact us immediately at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-401-330-0099.

I need a copy of my receipt/invoice.
Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt. If you need a copy of your invoice/receipt, please contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-401-330-0099. Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

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